Vendor comparison
Dentina.ai vs Viva AI: which dental AI receptionist fits?
Rankings and picks are never sold. Paid placements are always labelled Sponsored.
Last updated: 15 October 2026. Dentina.ai and Viva AI are both dental-first AI receptionists with published pricing and PMS write-back. Both offer a 30-day try-before-you-commit window. Prices rechecked 2026-10-15.
Verdict
Pick Dentina.ai if you want inbound plans from $374/mo per location (up to 3 providers per location), a clear 30-day free trial, orthodontic PMS names in the integration list (Dolphin, OrthoTrac, Cloud 9), and outbound recall/confirmation as a separate add-on you can buy later.
Pick Viva AI if you want credit-based plans from $349/mo, a public demo line at (866) 944-8482, multi-channel answering (calls, texts, webchat, email), 100+ languages, and SOC 2 Type II + HIPAA language on the homepage we fetched.
Side-by-side
| Field | Dentina.ai | Viva AI |
|---|---|---|
| Website | dentina.ai | getviva.ai |
| What it does | AI receptionist for dental offices that answers inbound calls around the clock and books appointments into the practice management system. Outbound confirmation and recall calls are a separate add-on. | AI receptionist for dental offices that answers calls, texts, webchat and email at any hour in over 100 languages and books appointments into the practice management system. |
| Starting price | $374/mo per location | $349/mo |
| Pricing model | Per location | Tiered |
| Included on entry plan | Not published | 4,000 credits |
| Overage (entry plan) | Not published | Not published |
| Setup fee | Not published | Not published |
| Published pricing | Standard inbound $374/month billed monthly or $299/month billed annually; Premium inbound $499/month monthly or $399/month annually; per location (up to 3 providers). 30-day free trial; outbound campaigns custom pricing; DSO plan for 10+ locations | Gold $349/month (4,000 credits, after-hours and overflow); Platinum $899/month (7,000 credits, answers every call 24/7); Diamond $1,199/month (12,000 credits); extra credits $0.08 to $0.10; 30-day risk-free trial |
| Trial or free plan | Free trial, 30 days | Trial with conditions (not free) |
| Demo line | Not published | (866) 944-8482 |
| Integrations | Open Dental, Dentrix, Dentrix Ascend, Dentrix Enterprise, Eaglesoft, Curve Dental, Denticon, Cloud 9, Dolphin, OrthoTrac, PracticeWorks | Dentrix, Dentrix Ascend, Open Dental, Eaglesoft, CareStack, Cloud 9, SoftDent, Curve Dental |
| Key features | Answers inbound calls after hours and during overflow; Books and reschedules appointments in the practice management system; Runs outbound recall and appointment confirmation calls | Answers calls, texts, webchat and email around the clock; Books appointments directly into the practice management system; Runs recall, reactivation and no-show recovery campaigns |
| Industries (our tags) | Dentists, Orthodontists | Dentists |
| Practice size | All practice sizes | All practice sizes |
| Listing note | None | None |
| Source | Vendor site (dentina.ai) | Vendor site (getviva.ai) |
| Last checked | 2026-10-15 | 2026-10-15 |
- What it does
- Dentina.ai: AI receptionist for dental offices that answers inbound calls around the clock and books appointments into the practice management system. Outbound confirmation and recall calls are a separate add-on.
- Viva AI: AI receptionist for dental offices that answers calls, texts, webchat and email at any hour in over 100 languages and books appointments into the practice management system.
- Starting price
- Dentina.ai: $374/mo per location
- Viva AI: $349/mo
- Pricing model
- Dentina.ai: Per location
- Viva AI: Tiered
- Included on entry plan
- Dentina.ai: Not published
- Viva AI: 4,000 credits
- Overage (entry plan)
- Dentina.ai: Not published
- Viva AI: Not published
- Setup fee
- Dentina.ai: Not published
- Viva AI: Not published
- Published pricing
- Dentina.ai: Standard inbound $374/month billed monthly or $299/month billed annually; Premium inbound $499/month monthly or $399/month annually; per location (up to 3 providers). 30-day free trial; outbound campaigns custom pricing; DSO plan for 10+ locations
- Viva AI: Gold $349/month (4,000 credits, after-hours and overflow); Platinum $899/month (7,000 credits, answers every call 24/7); Diamond $1,199/month (12,000 credits); extra credits $0.08 to $0.10; 30-day risk-free trial
- Trial or free plan
- Dentina.ai: Free trial, 30 days
- Viva AI: Trial with conditions (not free)
- Integrations
- Dentina.ai: Open Dental, Dentrix, Dentrix Ascend, Dentrix Enterprise, Eaglesoft, Curve Dental, Denticon, Cloud 9, Dolphin, OrthoTrac, PracticeWorks
- Viva AI: Dentrix, Dentrix Ascend, Open Dental, Eaglesoft, CareStack, Cloud 9, SoftDent, Curve Dental
- Key features
- Dentina.ai: Answers inbound calls after hours and during overflow; Books and reschedules appointments in the practice management system; Runs outbound recall and appointment confirmation calls
- Viva AI: Answers calls, texts, webchat and email around the clock; Books appointments directly into the practice management system; Runs recall, reactivation and no-show recovery campaigns
- Industries (our tags)
- Dentina.ai: Dentists, Orthodontists
- Viva AI: Dentists
- Practice size
- Dentina.ai: All practice sizes
- Viva AI: All practice sizes
- Listing note
- Dentina.ai: None
- Viva AI: None
- Source
- Dentina.ai: Vendor site (dentina.ai)
- Viva AI: Vendor site (getviva.ai)
- Last checked
- Dentina.ai: 2026-10-15
- Viva AI: 2026-10-15
Every row comes from our vendor data, refreshed whenever the directory is rebuilt. "Not published" means the vendor does not publish it or we have not recorded it.
Pricing
Dentina.ai (dentina.ai, 2026-10-15): Standard inbound $374/month billed monthly or $299/month billed annually; Premium inbound $499/month monthly or $399/month annually; per location (up to 3 providers). 30-day free trial; outbound campaigns custom pricing; DSO plan for 10+ locations. Our record lists no setup fee.
Viva AI (getviva.ai, 2026-10-15): Gold $349/month (4,000 credits, after-hours and overflow); Platinum $899/month (7,000 credits, answers every call 24/7); Diamond $1,199/month (12,000 credits); extra credits $0.08 to $0.10; 30-day risk-free trial.
Neither publishes a simple "included minutes" number that maps 1:1 across products. Compare on location count, after-hours vs always-on, and whether you need outbound recall on day one.
Features
- Channels: Viva markets calls, texts, webchat, and email. Dentina's public positioning in our snapshot emphasizes inbound voice plus optional outbound campaigns.
- Booking: Both book into dental PMS systems.
- Ortho: Dentina carries orthodontics tags and lists Dolphin / OrthoTrac / Cloud 9. Viva lists Cloud 9 among PMS names but is tagged dental-only in our catalog.
- Compliance copy: Viva homepage states SOC 2 Type II + HIPAA. Confirm BAAs with either vendor for your practice.
Setup and trial
Dentina: 30-day free trial. Viva: 30-day risk-free trial, cancel anytime (not a free trial); call the demo at (866) 944-8482. Neither record states whether a card is needed to start, so check at signup. Details in the free trial guide.
Best fit by industry
| Need | Lean Dentina.ai | Lean Viva AI |
|---|---|---|
| Dentists | Inbound plans from $374/mo per location | Demo line + credit tiers + multi-channel |
| Orthodontists | Ortho PMS names + orthodontics tag | Not tagged for orthodontists in our data (Cloud 9 listed) |
| Multi-location / DSO | Explicit DSO plan for 10+ locations | Scale via higher credit tiers |
- Dentists
- Lean Dentina.ai: Inbound plans from $374/mo per location
- Lean Viva AI: Demo line + credit tiers + multi-channel
- Orthodontists
- Lean Dentina.ai: Ortho PMS names + orthodontics tag
- Lean Viva AI: Not tagged for orthodontists in our data (Cloud 9 listed)
- Multi-location / DSO
- Lean Dentina.ai: Explicit DSO plan for 10+ locations
- Lean Viva AI: Scale via higher credit tiers
How to choose in one minute
- Call Viva's demo (866) 944-8482. Dentina: no public demo line in our data, so ask for a live sample.
- List your PMS and whether you need outbound recall in month one.
- Price one location: Dentina Standard/Premium vs Viva Gold/Platinum for your after-hours vs always-on need.
- Prefer Dentina when per-location inbound price and ortho PMS coverage matter most. Prefer Viva when you want a public demo line, credits, and multi-channel inbox coverage.
FAQ
Is Viva's trial the same as Dentina's free trial?
Both are 30 days. Dentina markets a free trial. Viva markets a risk-free trial (cancel anytime). Confirm card and refund terms at checkout.
Which publishes a demo number?
Viva: (866) 944-8482. Dentina: no public demo line in our data.
Do they integrate with Dentrix and Open Dental?
Yes on both lists in our 2026-10-15 catalog. Always re-verify your exact PMS version with the vendor.
Is outbound included?
Dentina treats outbound campaigns as separate/custom pricing. Viva's homepage emphasizes omnichannel answering and recall/reactivation campaigns inside the product story; confirm what your tier includes.
Any human backup network?
Neither record lists a vendor-run human receptionist pool. Plan on your own front desk taking anything the AI cannot handle.
Related pages
- Dentina.ai and Viva AI
- Best AI receptionist, cost, free trials
- Dentists, orthodontists
- Methodology · submit a correction
Disclosure
Snapshot dated 2026-10-15. Re-verify prices on each vendor's site before you buy. AI Front Desk List is independent and is not affiliated with Dentina.ai or Viva AI. Rankings and picks are never sold. Paid placements are always labelled Sponsored. See Advertise.