Vendor comparison
Rosie vs Smith.ai: which AI receptionist fits?
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Last updated: 15 October 2026. Rosie is an SMB/trades AI answering service priced in minutes from $49/mo. Smith.ai opens with a free plan (25 calls a month) for an AI receptionist backed by live North America-based agents, with a human receptionist option on Human-first plans. Rosie demo: no public demo line in our data. Smith.ai demo: no public demo line in our data. Prices rechecked 2026-10-15.
Verdict
Pick Rosie if you want a simple minute-pool SMB plan from $49/mo, English/Spanish on every call, native iOS and Android apps, and calendar booking plus live/warm transfers from the Scale plan up, trained from your Google profile and website.
Pick Smith.ai if you want to start at $0 (free plan) with 25 calls a month, test in Quality Studio before go-live, keep Clio in the listed integrations, and keep a human receptionist option (Human-first plans) instead of staying AI-only.
Side-by-side
| Field | Rosie | Smith.ai |
|---|---|---|
| Website | heyrosie.com | smith.ai |
| What it does | AI call answering service for small businesses, trained from your Google profile and website, that answers questions, books appointments and texts call details. | AI receptionist backed by live North America-based agents that answers, qualifies, books and routes calls, with strong focus on law-firm intake. |
| Starting price | $49/mo | $0 (free plan) |
| Pricing model | Usage plus base | Usage plus base |
| Included on entry plan | 250 min | 25 calls |
| Overage (entry plan) | Not published | $3.00/call |
| Setup fee | Not published | Not published |
| Published pricing | Professional $49/mo (250 min); Scale $149/mo (1,000 min); Growth $299/mo (2,000 min); annual billing gives 2 months free. Website chat is free with all plans; website texting is an add-on at $50/mo (25 conversations, then $1 each) | Free $0/mo (25 calls, then $3.00/call); Pro $150/mo (75 calls at $2.00/call, larger call bundles discounted); Enterprise from $500/mo (300 calls at $1.67/call); custom plans available |
| Trial or free plan | Free trial, 7 days, no card required | Free plan, card required |
| Demo line | Not published | Not published |
| Integrations | Zapier, Calendar booking (providers not named on pricing page) | Clio, Zapier, Calendly |
| Key features | Custom message taking; Calendar booking and live/warm transfers (Scale and up); English and Spanish on every call; Call summaries, transcripts and recordings; Native iOS and Android apps | 24/7 AI call answering with recording, transcripts and summaries; Lead qualification and call routing; AI scheduling; Quality Studio for testing before go-live; Human receptionist option (Human-first plans) |
| Industries (our tags) | Small Businesses, Home Services, HVAC Companies, Plumbers, Electricians, Law Firms, Real Estate, Property Management | Small Businesses, Home Services, Law Firms |
| Practice size | Solo owners to high-volume small businesses | Solo to enterprise and multi-location |
| Listing note | None | None |
| Source | Vendor site (heyrosie.com) | Vendor site (smith.ai) |
| Last checked | 2026-10-15 | 2026-10-15 |
- What it does
- Rosie: AI call answering service for small businesses, trained from your Google profile and website, that answers questions, books appointments and texts call details.
- Smith.ai: AI receptionist backed by live North America-based agents that answers, qualifies, books and routes calls, with strong focus on law-firm intake.
- Starting price
- Rosie: $49/mo
- Smith.ai: $0 (free plan)
- Pricing model
- Rosie: Usage plus base
- Smith.ai: Usage plus base
- Included on entry plan
- Rosie: 250 min
- Smith.ai: 25 calls
- Overage (entry plan)
- Rosie: Not published
- Smith.ai: $3.00/call
- Setup fee
- Rosie: Not published
- Smith.ai: Not published
- Published pricing
- Rosie: Professional $49/mo (250 min); Scale $149/mo (1,000 min); Growth $299/mo (2,000 min); annual billing gives 2 months free. Website chat is free with all plans; website texting is an add-on at $50/mo (25 conversations, then $1 each)
- Smith.ai: Free $0/mo (25 calls, then $3.00/call); Pro $150/mo (75 calls at $2.00/call, larger call bundles discounted); Enterprise from $500/mo (300 calls at $1.67/call); custom plans available
- Trial or free plan
- Rosie: Free trial, 7 days, no card required
- Smith.ai: Free plan, card required
- Demo line
- Rosie: Not published
- Smith.ai: Not published
- Integrations
- Rosie: Zapier, Calendar booking (providers not named on pricing page)
- Smith.ai: Clio, Zapier, Calendly
- Key features
- Rosie: Custom message taking; Calendar booking and live/warm transfers (Scale and up); English and Spanish on every call; Call summaries, transcripts and recordings; Native iOS and Android apps
- Smith.ai: 24/7 AI call answering with recording, transcripts and summaries; Lead qualification and call routing; AI scheduling; Quality Studio for testing before go-live; Human receptionist option (Human-first plans)
- Industries (our tags)
- Rosie: Small Businesses, Home Services, HVAC Companies, Plumbers, Electricians, Law Firms, Real Estate, Property Management
- Smith.ai: Small Businesses, Home Services, Law Firms
- Practice size
- Rosie: Solo owners to high-volume small businesses
- Smith.ai: Solo to enterprise and multi-location
- Listing note
- Rosie: None
- Smith.ai: None
- Source
- Rosie: Vendor site (heyrosie.com)
- Smith.ai: Vendor site (smith.ai)
- Last checked
- Rosie: 2026-10-15
- Smith.ai: 2026-10-15
Every row comes from our vendor data, refreshed whenever the directory is rebuilt. "Not published" means the vendor does not publish it or we have not recorded it.
Pricing
Rosie (heyrosie.com, 2026-10-15): Professional $49/mo (250 min); Scale $149/mo (1,000 min); Growth $299/mo (2,000 min); annual billing gives 2 months free. Website chat is free with all plans; website texting is an add-on at $50/mo (25 conversations, then $1 each). Our data has no overage rate for Rosie, so confirm it on site.
Smith.ai AI Receptionist (smith.ai/ai-receptionist, 2026-10-15): Published plans: Free $0/mo (25 calls, then $3.00/call); Pro $150/mo (75 calls at $2.00/call, larger call bundles discounted); Enterprise from $500/mo (300 calls at $1.67/call); custom plans available. Smith.ai lists a human receptionist option on Human-first plans; we have no published price for it, so ask sales.
Features
- Hybrid: Smith.ai's AI is backed by live North America-based agents, with a human receptionist option on Human-first plans. Rosie offers live/warm transfers to your own team from Scale up.
- Languages: Rosie English + Spanish on every call. Our data lists no languages for Smith.ai; confirm with the vendor.
- Training: Rosie from Google profile + website. Smith.ai has Quality Studio for testing before go-live.
- Apps: Rosie native iOS/Android. Our data lists no mobile apps for Smith.ai; confirm its mobile workflow for your team.
Setup and trial
Rosie: Free trial, 7 days, no card required; Rosie says no credit card is required to start. Smith.ai: Free plan, card required with 25 calls a month, ongoing rather than a short trial, with Quality Studio for testing before go-live. Rosie demo: no public demo line in our data. Smith.ai demo: no public demo line in our data. More in the free trial guide.
Best fit by industry
| Need | Lean Rosie | Lean Smith.ai |
|---|---|---|
| HVAC / plumbers / electricians | Tagged + English/Spanish | Home-services tag only (not HVAC, plumbing or electrical); human option |
| Law firms | Tagged | Free AI + Clio + human option |
| Property management / real estate | Rosie tagged | Not tagged |
| SMB | Minute plans from $49/mo | Free call tier to prove value |
- HVAC / plumbers / electricians
- Lean Rosie: Tagged + English/Spanish
- Lean Smith.ai: Home-services tag only (not HVAC, plumbing or electrical); human option
How to choose in one minute
- Decide if you need a vendor-run live agent network. If yes, Smith.ai (or Abby Connect). If no, Rosie is simpler SMB AI answering.
- Compare Smith.ai's free plan (25 calls a month, then billed per call) with Rosie's minute pools (from $49/mo) using last month's call count and minutes, and price a typical month on both.
- Prefer Smith.ai for Clio + Quality Studio + hybrid. Prefer Rosie for bilingual trades/SMB minute plans and mobile apps.
- Confirm Rosie's overage rate (not in our data) and the price of Smith.ai's Human-first plans before you sign.
FAQ
Is Smith.ai free forever?
The Free plan stays free at up to 25 calls/month, and Smith.ai asks for a card at signup (overages off by default). Beyond that you pay per-call overage or move to Pro/Enterprise.
Does Rosie include live receptionists?
Our data lists no vendor-run receptionist pool for Rosie. From Scale up, Rosie offers live/warm transfers to your own team. Smith.ai lists a human receptionist option on Human-first plans.
Which trial is longer?
Rosie: Free trial, 7 days, no card required. Smith.ai: Free plan, card required with 25 calls a month, ongoing rather than a short trial.
Do they publish demo lines?
Rosie: no public demo line in our data. Smith.ai: no public demo line in our data; it offers Quality Studio for testing before go-live.
Who is better for trades after-hours?
Rosie, which is tagged for home services, HVAC, plumbing and electrical and answers in English and Spanish. Smith.ai if you also want live human backup (Human-first plans).
Related pages
- Rosie and Smith.ai
- Best AI receptionist, cost, free trials
- Home services, law firms, small businesses
- Methodology · submit a correction
Disclosure
Snapshot dated 2026-10-15. Re-verify prices on each vendor's site before you buy. AI Front Desk List is independent and is not affiliated with Rosie or Smith.ai. Rankings and picks are never sold. Paid placements are always labelled Sponsored. See Advertise.