Vendor comparison
Jobber Receptionist vs OnCrew: which AI receptionist fits?
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Last updated: 15 October 2026. Trades shops choosing an AI phone agent often weigh Jobber's native Receptionist against a standalone tool like OnCrew. Jobber's edge is working from the booking settings and requests already in Jobber. OnCrew wins on published AI pricing, emergency triage packaging, and a no-card trial. Jobber AI price: Not published as a separate line item in our 2026-10-15 snapshot (ask Jobber). OnCrew prices rechecked on oncrew.ai/pricing the same day.
Verdict
Pick Jobber Receptionist if you already run the business in Jobber and want the AI to book from your existing online booking settings, create work requests/tasks, and stay inside one FSM login. Confirm whether Receptionist is included or a paid add-on on your Jobber plan before you budget.
Pick OnCrew if you want a standalone trades AI with published pricing (from $49/mo), emergency triage and on-call texts, a no-card trial (Free trial, 14 days, no card required), and a public demo line (818) 578-4783, even if you keep Jobber (or another FSM) for jobs and invoicing.
Side-by-side
| Field | Jobber Receptionist | OnCrew |
|---|---|---|
| Website | getjobber.com | oncrew.ai |
| What it does | AI receptionist inside Jobber that answers calls and texts 24/7, books visits, creates work requests and escalates urgent calls. | AI receptionist for HVAC, plumbing, electrical and roofing contractors that answers 24/7, triages emergencies and texts the on-call tech. |
| Starting price | Not published | $49/mo |
| Pricing model | Not published | Usage plus base |
| Included on entry plan | Not published | 100 calls |
| Overage (entry plan) | Not published | $0.99 per extra call |
| Setup fee | Not published | Not published |
| Published pricing | Not published | Starter $49/mo (100 calls); Pro $149/mo (400 calls); Multi-Truck $349/mo (1,000 calls); $0.99 per extra call |
| Trial or free plan | Trial with conditions (not free) | Free trial, 14 days, no card required |
| Demo line | (737) 388-0043 (US) or (587) 209-4367 (Canada) | (818) 578-4783 |
| Integrations | Jobber (native) | Google Calendar |
| Key features | 24/7 call and text answering; Books visits using Jobber online booking settings; Creates work requests and tasks from messages; Keyword-based urgent call escalation; Returning-caller recognition | Answers in two rings, 24/7; Emergency triage with your rules; On-call tech text alerts and live transfers; Appointment request capture; Email summaries with recording and transcript |
| Industries (our tags) | Small Businesses, Home Services, HVAC Companies, Plumbers, Electricians | Home Services, HVAC Companies, Plumbers, Electricians, Roofers |
| Practice size | Home service businesses using Jobber | Owner-operators to multi-crew shops (1 to 15 trucks) |
| Listing note | None | None |
| Source | Vendor site (getjobber.com) | Vendor site (oncrew.ai) |
| Last checked | 2026-10-15 | 2026-10-15 |
- What it does
- Jobber Receptionist: AI receptionist inside Jobber that answers calls and texts 24/7, books visits, creates work requests and escalates urgent calls.
- OnCrew: AI receptionist for HVAC, plumbing, electrical and roofing contractors that answers 24/7, triages emergencies and texts the on-call tech.
- Starting price
- Jobber Receptionist: Not published
- OnCrew: $49/mo
- Pricing model
- Jobber Receptionist: Not published
- OnCrew: Usage plus base
- Included on entry plan
- Jobber Receptionist: Not published
- OnCrew: 100 calls
- Overage (entry plan)
- Jobber Receptionist: Not published
- OnCrew: $0.99 per extra call
- Setup fee
- Jobber Receptionist: Not published
- OnCrew: Not published
- Published pricing
- Jobber Receptionist: Not published
- OnCrew: Starter $49/mo (100 calls); Pro $149/mo (400 calls); Multi-Truck $349/mo (1,000 calls); $0.99 per extra call
- Trial or free plan
- Jobber Receptionist: Trial with conditions (not free)
- OnCrew: Free trial, 14 days, no card required
- Integrations
- Jobber Receptionist: Jobber (native)
- OnCrew: Google Calendar
- Key features
- Jobber Receptionist: 24/7 call and text answering; Books visits using Jobber online booking settings; Creates work requests and tasks from messages; Keyword-based urgent call escalation; Returning-caller recognition
- OnCrew: Answers in two rings, 24/7; Emergency triage with your rules; On-call tech text alerts and live transfers; Appointment request capture; Email summaries with recording and transcript
- Industries (our tags)
- Jobber Receptionist: Small Businesses, Home Services, HVAC Companies, Plumbers, Electricians
- OnCrew: Home Services, HVAC Companies, Plumbers, Electricians, Roofers
- Practice size
- Jobber Receptionist: Home service businesses using Jobber
- OnCrew: Owner-operators to multi-crew shops (1 to 15 trucks)
- Listing note
- Jobber Receptionist: None
- OnCrew: None
- Source
- Jobber Receptionist: Vendor site (getjobber.com)
- OnCrew: Vendor site (oncrew.ai)
- Last checked
- Jobber Receptionist: 2026-10-15
- OnCrew: 2026-10-15
Every row comes from our vendor data, refreshed whenever the directory is rebuilt. "Not published" means the vendor does not publish it or we have not recorded it.
Pricing
Jobber Receptionist: The feature page (getjobber.com/features/ai-receptionist/, 2026-10-15) does not list a Receptionist-only monthly price. Jobber's main pricing page publishes platform tiers, but we list the AI product as quote-only, and Jobber platform plan prices are not the AI Receptionist price. Do not assume Receptionist is free on every Jobber plan. Ask Jobber sales or check your account entitlements.
OnCrew (oncrew.ai/pricing, 2026-10-15): Starter $49/mo (100 calls); Pro $149/mo (400 calls); Multi-Truck $349/mo (1,000 calls); $0.99 per extra call.
Until Jobber publishes an AI line item, any "Jobber is cheaper" claim is speculation. We list it as quote only instead.
Features
- Data gravity: Jobber Receptionist books visits using the online booking settings already in Jobber and creates work requests and tasks there. OnCrew is standalone and sits beside your stack (its listed integration is Google Calendar).
- Channel: Jobber answers calls and texts. OnCrew is phone-first with alert texts to your crew.
- Emergencies: Both support urgent escalation. OnCrew leads with emergency triage using your rules and on-call tech text alerts. Jobber uses keyword-based urgent call escalation.
- Demo: Jobber Receptionist: (737) 388-0043 (US) or (587) 209-4367 (Canada). OnCrew: (818) 578-4783.
Setup and trial
Jobber: Jobber platform free trial, no credit card required; the AI Receptionist may be a paid add-on. Confirm AI Receptionist access inside the trial.
OnCrew: Free trial, 14 days, no card required, plus a 30-day money-back guarantee.
Best fit by industry
| Need | Lean Jobber Receptionist | Lean OnCrew |
|---|---|---|
| Already standardized on Jobber | Default choice if AI entitlement is affordable | Only if you need standalone emergency AI or Jobber AI is locked/priced out |
| HVAC / plumbers / electricians | Native booking into Jobber schedule | Published price + triage demo |
| Roofers | Not tagged for roofing | Explicit roofing tag |
| Multi-FSM or non-Jobber shops | Skip | Stronger fit |
| Comparing other FSM AI | Also see Housecall Pro CSR AI (also quote-only on AI) | Standalone peer |
- Already standardized on Jobber
- Lean Jobber Receptionist: Default choice if AI entitlement is affordable
- Lean OnCrew: Only if you need standalone emergency AI or Jobber AI is locked/priced out
- HVAC / plumbers / electricians
- Lean Jobber Receptionist: Native booking into Jobber schedule
- Lean OnCrew: Published price + triage demo
- Multi-FSM or non-Jobber shops
- Lean Jobber Receptionist: Skip
- Lean OnCrew: Stronger fit
- Comparing other FSM AI
- Lean Jobber Receptionist: Also see Housecall Pro CSR AI (also quote-only on AI)
- Lean OnCrew: Standalone peer
FAQ
How much is Jobber Receptionist?
Not published as a separate AI price on the pages we checked 2026-10-15. Ask Jobber.
How much is OnCrew?
From $49/mo (oncrew.ai/pricing, 2026-10-15). Published plans: Starter $49/mo (100 calls); Pro $149/mo (400 calls); Multi-Truck $349/mo (1,000 calls); $0.99 per extra call.
Can I use both?
Some shops keep Jobber for jobs/invoices and forward overflow or after-hours to a standalone AI. That is an operations choice, not a recommendation. Watch for double-booking if both can write appointments.
Can I hear them first?
Jobber Receptionist: (737) 388-0043 (US) or (587) 209-4367 (Canada). OnCrew: (818) 578-4783.
Is the Jobber trial the same as an AI trial?
Not clearly. The free trial with no credit card required is the Jobber platform trial; the AI Receptionist may be a paid add-on. Confirm in-product.
Related pages
- Jobber Receptionist and OnCrew
- Also nearby: Marlie, Housecall Pro CSR AI
- HVAC, plumbers, home services, roofers
- Best AI receptionist, cost, free trials
- Methodology · submit a correction
Disclosure
Snapshot dated 2026-10-15. Re-verify prices on each vendor's site before you buy. AI Front Desk List is independent and is not affiliated with Jobber or OnCrew. Rankings and picks are never sold. Paid placements are always labelled Sponsored. See Advertise.