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Vendor comparison

Frontdesk (My AI Front Desk) vs Rosie: which AI receptionist fits?

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Frontdesk (My AI Front Desk)

Starting price
$99/mo
Free trial
Free trial, 7 days, no card required
Last checked

Rosie

Starting price
$49/mo
Free trial
Free trial, 7 days, no card required
Demo line
Not published
Last checked

Last updated: 18 October 2026. Frontdesk, the product many buyers still search for as My AI Front Desk, sells one plan that bundles voice, web chat, two-way SMS, email follow-up and a built-in CRM. Rosie is voice first: a phone answering service trained from your Google profile and website, with more voice minutes at entry and tiers that add booking and transfers. Both target small businesses; Frontdesk leans toward real estate and property management, Rosie toward trades. Prices rechecked on both vendor sites on 15 Oct 2026.

Verdict

Pick Frontdesk if you want phone, website chat, SMS, email sequences and a CRM in one subscription, a public demo line you can call now, outbound reminder calls, and white-label or agency plans later. Its entry plan includes fewer voice minutes than Rosie's, because it also meters chat, SMS and email.

Pick Rosie if the phone is the job. Rosie's entry plan includes more voice minutes, answers in English and Spanish on every call, ships native iOS and Android apps, and steps up to calendar booking, warm transfers and waterfall transfers on its upper tiers. Rosie starts at $49/mo; Frontdesk's floor in our data is $99/mo.

Side-by-side

Website
Frontdesk (My AI Front Desk): myaifrontdesk.com
Rosie: heyrosie.com
What it does
Frontdesk (My AI Front Desk): AI customer platform that answers calls, texts and chats, books appointments and updates a built-in CRM; strong property management and retail focus.
Rosie: AI call answering service for small businesses, trained from your Google profile and website, that answers questions, books appointments and texts call details.
Starting price
Frontdesk (My AI Front Desk): $99/mo
Rosie: $49/mo
Pricing model
Frontdesk (My AI Front Desk): Usage plus base
Rosie: Usage plus base
Included on entry plan
Frontdesk (My AI Front Desk): 200 min
Rosie: 250 min
Overage (entry plan)
Frontdesk (My AI Front Desk): about $0.25 per extra minute from credit pool
Rosie: Not published
Setup fee
Frontdesk (My AI Front Desk): Not published
Rosie: Not published
Published pricing
Frontdesk (My AI Front Desk): Business-in-a-Box $99/mo or $79/mo billed annually (200 voice minutes; extra minutes about $0.25 from credit pool); Partner and Enterprise custom; white-label partner plans from $500/mo
Rosie: Professional $49/mo (250 min); Scale $149/mo (1,000 min); Growth $299/mo (2,000 min); annual billing gives 2 months free. Website chat is free with all plans; website texting is an add-on at $50/mo (25 conversations, then $1 each)
Trial or free plan
Frontdesk (My AI Front Desk): Free trial, 7 days, no card required
Rosie: Free trial, 7 days, no card required
Demo line
Frontdesk (My AI Front Desk): +1 (864) 619-0619
Rosie: Not published
Integrations
Frontdesk (My AI Front Desk): Zapier, HubSpot
Rosie: Zapier, Calendar booking (providers not named on pricing page)
Key features
Frontdesk (My AI Front Desk): AI receptionist plus web chat, 2-way SMS and email agent; AI-native CRM and automation sequences; Automated outbound calls; Appointment booking
Rosie: Custom message taking; Calendar booking and live/warm transfers (Scale and up); English and Spanish on every call; Call summaries, transcripts and recordings; Native iOS and Android apps
Industries (our tags)
Frontdesk (My AI Front Desk): Small Businesses, Real Estate, Property Management
Rosie: Small Businesses, Home Services, HVAC Companies, Plumbers, Electricians, Law Firms, Real Estate, Property Management
Practice size
Frontdesk (My AI Front Desk): Small businesses (1 to 25 interactions/day on base plan) up to enterprise
Rosie: Solo owners to high-volume small businesses
Listing note
Frontdesk (My AI Front Desk): None
Rosie: None
Source
Frontdesk (My AI Front Desk): Vendor site (myaifrontdesk.com)
Rosie: Vendor site (heyrosie.com)
Last checked
Frontdesk (My AI Front Desk): 18 Oct 2026
Rosie: 15 Oct 2026

Every row comes from our vendor data, refreshed whenever the directory is rebuilt. "Not published" means the vendor does not publish it or we have not recorded it.

Pricing

Frontdesk (myaifrontdesk.com/pricing, 15 Oct 2026): Business-in-a-Box $99/mo or $79/mo billed annually (200 voice minutes; extra minutes about $0.25 from credit pool); Partner and Enterprise custom; white-label partner plans from $500/mo. The plan also includes chatbot conversations, SMS messages, email drafts and a daily cap on outbound calls. Frontdesk lists a lower rate for annual billing than for monthly billing, so check which one a quote assumes.

Rosie (heyrosie.com/pricing, 15 Oct 2026): Professional $49/mo (250 min); Scale $149/mo (1,000 min); Growth $299/mo (2,000 min); annual billing gives 2 months free. Website chat is free with all plans; website texting is an add-on at $50/mo (25 conversations, then $1 each).

The two entry plans differ in both price and what they meter. Rosie's entry plan costs less and gives you more phone minutes. Frontdesk's costs more and gives you fewer phone minutes plus chat, SMS and email allowances. If most of your leads arrive by phone, compare voice minutes first. If many arrive through your website or by text, Frontdesk's bundle may replace a separate chat or SMS tool. Work your numbers in the cost guide.

Features

  • Channels: Frontdesk covers voice, web chat, two-way SMS and an email agent on one plan. Rosie includes a website chat widget on every plan and sells website texting as an add-on.
  • CRM: Frontdesk includes an AI-native CRM and sequence automations. Rosie sends call summaries, transcripts and recordings and connects out through Zapier.
  • Booking: Frontdesk lists appointment booking. Rosie texts appointment links on its entry plan and books directly onto your calendar from Scale.
  • Transfers: Rosie lists warm and live transfers from Scale and waterfall transfers on Growth. Frontdesk's record does not detail transfer types (confirm on site).
  • Outbound: Frontdesk can place outbound calls such as reminders, within a daily cap. Rosie's record lists no outbound calling.
  • Languages: Rosie answers in English and Spanish on every call. Frontdesk's pricing page advertises 20+ languages.
  • Scale and resale: Frontdesk offers Partner and Enterprise plans with API access and white-label options. Rosie's top tier adds custom agent training and white-glove onboarding.

Setup and trial

This is the one field to confirm before you sign up. Our record for Frontdesk reads Free trial, 7 days, no card required: its homepage FAQ describes a Free plan with limited monthly minutes and no credit card, while its pricing page offers a 7-day free trial and says there is no permanently free plan. Rosie: Free trial, 7 days, no card required.

Demo lines: Frontdesk +1 (864) 619-0619. Rosie: no public demo line in our data, so start the trial and forward a test number. Both claim setup in minutes; Rosie trains from your Google Business Profile and website. More in the free trial guide.

Best fit by industry

Real estate
Lean Frontdesk: Chat, SMS and CRM follow-up for leads
Lean Rosie: Tagged; more voice minutes
Property management
Lean Frontdesk: Strong focus in our data
Lean Rosie: Tagged
HVAC / home services
Lean Frontdesk: Not a Frontdesk tag
Lean Rosie: Trades tags, Spanish, mobile apps
Law firms
Lean Frontdesk: Not a Frontdesk tag
Lean Rosie: Tagged; warm transfer from Scale
Small businesses
Lean Frontdesk: One tool for phone, chat and SMS
Lean Rosie: Phone-first, larger entry pool

How to choose in one minute

  1. Call Frontdesk's demo at +1 (864) 619-0619, then start Rosie's trial and run the same three test calls.
  2. Count last month's inbound phone minutes, website chats and inbound texts separately.
  3. If phone minutes dominate, compare Rosie's entry pool with Frontdesk's voice allowance. If chat and SMS volume matter, credit Frontdesk for the tools it replaces.
  4. At signup, confirm whether you start on the 7-day trial or the free plan its homepage FAQ describes, and what card terms apply.

FAQ

Is My AI Front Desk the same as Frontdesk?

Yes. The vendor at myaifrontdesk.com now shows its brand as Frontdesk. Our listing keeps both names so searches for either find it.

Does Frontdesk have a free plan?

Its own pages disagree as of 15 Oct 2026. The homepage FAQ describes a Free plan with limited minutes and no card; the pricing page offers a 7-day free trial and says there is no permanently free plan. Confirm at signup.

Which gives more phone minutes for the money?

Rosie, at the entry plan. Frontdesk includes fewer voice minutes but adds chat, SMS and email allowances to the same price.

Can I hear both before buying?

Frontdesk publishes a demo line: +1 (864) 619-0619. Rosie has no public demo line in our data; use its trial instead.

Which is better for real estate and property management?

Both carry those tags. Frontdesk's chat, SMS and CRM follow-up suit lead-heavy offices; Rosie suits offices where nearly every lead is a phone call. Compare against the real estate and property management guides.

Related pages

Disclosure

Snapshot dated 15 Oct 2026. Re-verify prices and trial terms on each vendor's site before you buy. AI Front Desk List is independent and is not affiliated with Frontdesk or Rosie. Picks and order are never sold. Paid placements are always labelled Sponsored. See Advertise.