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Novacall AI

novacallai.com

AI receptionist and lead response for appointment-led local businesses, configured by the Novacall AI team around your call flows. It answers inbound calls 24/7/365, responds to new leads in under 60 seconds by voice, SMS, email or WhatsApp, asks your own qualification questions in 15+ languages, books the appointment on your connected calendar and syncs each conversation to your CRM. Unusual or sensitive calls go to the person you choose.

Pricing and free trial

Pricing

Not published

How this price compares

Free trial

Not published

Vendor terms: No free trial stated; you book a call and receive a written proposal

Details

Business size

Small teams and multi-location businesses that book appointments

Key features
  • Answers inbound calls 24/7/365 in your business name, including evenings, weekends and holidays
  • Responds to new web, ad and missed-call leads in under 60 seconds, by voice, SMS, email or WhatsApp
  • Voice, SMS, email and WhatsApp on one lead thread, so a caller who texts back continues the same conversation
  • Asks your own qualification questions and answers common questions from your knowledge base, in 15+ languages
  • Books the appointment on your connected calendar and confirms by SMS or email
  • Syncs each conversation, summary and booking to your CRM; which systems you use is confirmed on the quote call
  • Hands unusual or sensitive calls to the person you choose, with the context they need
  • Tells callers it is AI whenever they ask; you choose the disclosure wording
  • Kickoff call, then a supervised go-live where early calls are reviewed before full deployment
  • The vendor says it is SOC 2 and HIPAA compliant and supports TCPA, A2P 10DLC and Do Not Call requirements

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