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Vendor comparison

Avoca AI vs Sameday: which AI CSR fits a growing home services company?

Picks and order are never sold. Paid placements are always labelled Sponsored.

Avoca AI

Starting price
Not published
Free trial
Not published
Demo line
Not published
Last checked

Sameday

Starting price
$449/mo
Free trial
Not published
Demo line
Not published
Last checked

Last updated: 18 October 2026. Avoca AI and Sameday both sell an AI customer service rep (CSR) to HVAC, plumbing and other home service companies that have outgrown a basic answering service. Both answer and book around the clock, both schedule into ServiceTitan, and both add outbound campaigns and call coaching on top of answering. The clearest difference for a buyer is pricing: Sameday publishes starting prices and minute allowances, Avoca sells through a demo only. Vendor sites rechecked 15 Oct 2026.

Verdict

Pick Sameday if you want a published starting price before you take a sales call, minutes and locations spelled out per plan, unlimited users, and pro scheduling into ServiceTitan and Housecall Pro. Its entry plan, Launch, is positioned for after-hours answering; the Scale plan is positioned for answering every call and adds unlimited locations and voice cloning.

Pick Avoca AI if you run ServiceTitan at scale and want a broader AI front office in one vendor: AI CSR booking, speed-to-lead, outbound SMS and call campaigns, Google Local Services Ads integration, web chat, call scoring and coaching. Avoca states it is a ServiceTitan Certified App and SOC 2 certified. Budget time for a demo, because no price is public.

Side-by-side

Website
Avoca AI: avoca.ai
Sameday: sameday.ai
What it does
Avoca AI: AI front office for home and field service businesses: AI CSR that books jobs 24/7, speed-to-lead, outbound campaigns and call coaching, with deep ServiceTitan integration.
Sameday: AI phone answering system for home service companies that answers calls, texts customers, books jobs and updates the CRM in real time, around the clock.
Starting price
Avoca AI: Not published
Sameday: $449/mo
Pricing model
Avoca AI: Not published
Sameday: Tiered
Included on entry plan
Avoca AI: Not published
Sameday: 500 min
Overage (entry plan)
Avoca AI: Not published
Sameday: Not published
Setup fee
Avoca AI: Not published
Sameday: Not published
Published pricing
Avoca AI: Not published
Sameday: Launch from $449/mo (500 min, 3 locations); Scale from $789/mo (1,000 min, unlimited locations, voice cloning); Enterprise custom. No long-term contracts
Trial or free plan
Avoca AI: Not published
Sameday: Not published
Demo line
Avoca AI: Not published
Sameday: Not published
Integrations
Avoca AI: ServiceTitan, Google Local Services Ads
Sameday: ServiceTitan, Housecall Pro
Key features
Avoca AI: AI CSR answering and booking jobs 24/7; Emergency escalation; Speed-to-lead and outbound SMS/call campaigns; Call scoring and coaching; Analytics
Sameday: 24/7 AI call answering and booking; Pro scheduling into ServiceTitan and others; Works with ServiceTitan Phones Pro; Unlimited users; Voice cloning (Scale)
Industries (our tags)
Avoca AI: Home Services, HVAC Companies, Plumbers, Electricians, Roofers, Auto Repair Shops
Sameday: Home Services, HVAC Companies, Plumbers
Practice size
Avoca AI: Not published
Sameday: Growing home service companies to enterprises
Listing note
Avoca AI: None
Sameday: None
Source
Avoca AI: Vendor site (avoca.ai)
Sameday: Vendor site (sameday.ai)
Last checked
Avoca AI: 15 Oct 2026
Sameday: 15 Oct 2026

Every row comes from our vendor data, refreshed whenever the directory is rebuilt. "Not published" means the vendor does not publish it or we have not recorded it.

Pricing

Sameday (sameday.ai/pricing, 15 Oct 2026): Launch from $449/mo (500 min, 3 locations); Scale from $789/mo (1,000 min, unlimited locations, voice cloning); Enterprise custom. No long-term contracts. The pricing page includes a minutes slider, so the "starts at" figures rise with the minutes you choose.

Avoca AI (avoca.ai, 15 Oct 2026): Avoca has no public pricing page, so our table's starting price reads Not published. Pricing comes from a 20-minute demo.

Sameday's published starting prices sit well above self-serve tools built for one-truck shops. Avoca's price is not public, so we cannot rank it until you have a quote. If you are comparing either one against an answering service or an in-house CSR, compare the fully loaded monthly cost and the booking rate you can verify on your own calls, not vendor case-study figures. The cost guide and AI answering service vs AI receptionist explain the trade-offs.

Features

  • Answering and booking: Both answer 24/7 and book jobs. Sameday calls its scheduling "pro scheduling" into ServiceTitan and similar systems. Avoca books into ServiceTitan through what it calls a deep CRM integration, and also sells a Simple Scheduler for self-service booking.
  • Emergencies: Avoca lists emergency escalation as a core feature. Sameday's record does not headline it (confirm on a demo).
  • Outbound: Avoca sells speed-to-lead, outbound SMS and call drip campaigns, and win-back. Sameday sells campaigns and playbooks such as speed-to-lead, membership sales and reactivation.
  • Coaching and analytics: Both score calls. Avoca markets Coach and Analytics; Sameday markets Coach and Insights.
  • Phones: Sameday works with ServiceTitan Phones Pro or a forwarding number, so you keep your business number. Avoca answers forwarded or overflow calls.
  • Lead sources: Avoca lists a direct Google Local Services Ads integration. Sameday's record does not.
  • Multi-location and voice: Sameday includes 3 locations on Launch and unlimited on Scale, with voice cloning on Scale. Avoca says it runs across single- and multi-location operations.
  • Industries: Both cover HVAC, plumbing, electrical and roofing. Avoca also lists auto repair, pest control, garage doors and more. Sameday also lists solar, landscaping, locksmiths and commercial cleaning.

Setup and trial

Neither vendor states a free trial; our records read Avoca Not stated and Sameday Not stated. Both onboard through a demo; Sameday says most customers can start taking calls in about 30 minutes after setup.

Demo lines: for Avoca, no public demo line in our data, but its site has a "Talk to our AI" option and our Avoca listing carries recorded call samples; for Sameday, no public demo line in our data.

Best fit by industry

HVAC on ServiceTitan
Lean Avoca AI: Certified app, emergency escalation, LSA leads
Lean Sameday: Pro scheduling, published plans
Plumbers
Lean Avoca AI: Outbound drip and win-back
Lean Sameday: Unlimited users on every plan
Electricians / roofers
Lean Avoca AI: Tagged
Lean Sameday: Listed on vendor site; not in our tags
Housecall Pro shops
Lean Avoca AI: ServiceTitan is the named CRM
Lean Sameday: Housecall Pro listed as an integration
Auto repair
Lean Avoca AI: Tagged
Lean Sameday: Not covered

Smaller shop, or not on ServiceTitan? A self-serve trades receptionist such as OnCrew starts far below Sameday's published plans; Avoca has no public price to compare. See Jobber Receptionist vs OnCrew and Marlie vs OnCrew, or the home services guide.

How to choose in one minute

  1. Pull last month's inbound minutes and after-hours share from your phone system.
  2. Price Sameday on its own pricing slider at those minutes, then ask Avoca for a written quote at the same volume.
  3. On both demos, ask the AI to book a no-cool emergency and a routine maintenance visit into your actual ServiceTitan schedule.
  4. Choose Sameday for published pricing and simpler plans. Choose Avoca when you also want speed-to-lead, LSA and outbound from one vendor.

FAQ

How much does Avoca AI cost?

Avoca does not publish pricing as of 15 Oct 2026. You get a quote after a demo.

How much does Sameday cost?

Sameday publishes "starts at" prices: Launch from $449/mo (500 min, 3 locations); Scale from $789/mo (1,000 min, unlimited locations, voice cloning); Enterprise custom. No long-term contracts. Prices rise with the minutes you select on its pricing page.

Do both work with ServiceTitan?

Yes. Avoca states it is a ServiceTitan Certified App. Sameday lists pro scheduling into ServiceTitan and works with ServiceTitan Phones Pro.

Is there a free trial?

Neither vendor states one in our data. Both start with a demo.

Do I have to change my phone number?

Sameday says no: forward calls to a number it provides or connect through ServiceTitan Phones Pro. Avoca answers forwarded and overflow calls; confirm the setup on your demo.

Related pages

Disclosure

Snapshot dated 15 Oct 2026. Re-verify prices on each vendor's site before you buy. AI Front Desk List is independent and is not affiliated with Avoca AI or Sameday. Picks and order are never sold. Paid placements are always labelled Sponsored. See Advertise.